IT MANAGEMENT SERVICES
We have the know-how you need.
Management
Account Management, Consultancy & Project Management
Record keeping
IT hardware, software, systems, telecoms, building, staff, & suppliers documented
Cyber Insurance
Discuss Cyber protection with our insurance partners McClarrons
When you buy our IT Support services you get access to a wide range of Management services, allowing us to build the relationships needed to successfully deliver IT in your business.
Account Management
Your point of contact
Your Account Manager is your primary point of contact and will work with you to ensure the service meets your requirements. They will help you review the service regularly and plan any proposed changes to your technology.
I love the fact we can just call them to discuss any changes I am planning to make. They take my thoughts and come up with fully formed solutions.
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-Business Owner, Richmond
We were able to through all the options for replacing our server with their Specialists, they listened to our requirements and were very receptive to the method we preferred to use
-MD Construction Company, Skipton
Consultancy
Access to the experts you need
Your Account Manager will arrange for you to get advice from experts for whatever changes you are planning for your business. From looking at a new printer, installing a new server or introducing a new system into your business, we will ensure you get the help you need to succeed with your project.
Project Management
Delivery of changes in your business
We have built up a vast experience of projects where we have been asked to make major changes in a customer's business. Out installations staff understand the importance of communicating with the customer so that they understand all the likely issues that could cause major disruption. They work closely with you at all times whilst planning and implementing the changes.
We completely replaced our phone system and the way they handled everything was great. The planning and preparation was top notch and they kept us up to date at all times during the installation. Most importantly it didn't disrupt the business at all.
-Business owner, Malton
Record Keeping
Everything gets documented
The effort we put into understanding your IT infrastructure differentiates us from other Support companies.
We record EVERYTHING about every item in your business. We have the most advanced IT Documentation software that allows us to record details such as serial numbers, dates of purchase, supplier details, support company contact details, configuration information. We also keep network diagrams, floor plans, photos and contact details. All of which improves our speed and efficiency when you need us to help.
Policies & Procedures
Proven IT Policies and Preocedures
We have worked closely with our legal partners for several years now. Without the right GDPR and IT user policies and procedures in place you can be helpless to deal with the myriad of complicated issues associated with the way your staff use IT both at work and at home. Our specialist team offer a free review of your existing policies and procedures and have developed great value products to help protect your business, whatever size it is. Use the Contact Us button and we will put you in touch with their experts.
Insurance
Specialist cyber insurance
We have worked closely with our Insurance partners for several years now. They specialise in the insurance needed to protect your business against the growing threat of cyber crime. They will offer you a free review of your current insurance policies and have specialist insurance policies that can protect your business. Use the Contact Us button and we will put you in touch with their Cyber insurance team.
